Frequently Asked Questions 

  • An Online Business Manager (OBM) is your strategic partner in business growth and efficiency. I oversee your business operations, from implementing streamlined systems and processes to managing your team and projects. My goal is to optimise your business’s performance, allowing you to focus on strategic growth and development.

  • An OBM helps by taking the reins of day-to-day operations, project management, and team coordination. I am brought in to systemise your business processes, manage client relationships, and ensure your projects are completed efficiently. This support not only streamlines your operations but also opens up avenues for you to focus on scaling and expanding your business.

  • This involves setting clear goals, establishing timelines, and using project management software to keep everything on track.

  • Communication and collaboration are key. I use various tools like email, project management software, and video conferencing to stay in constant touch with both clients and team members.

  • A Virtual Assistat is task based and handles administrative and routine tasks, an Online Business Manager provides a higher level of management. OBMs focus on strategy, project management, and operational improvements, playing a key role in the growth and scalability of your business.

  • Starting with a discovery call, together we assess your business needs and identify areas for improvement, and suggest solutions. Even if you’re unsure of your exact needs, having a discovery call allows us to pinpoint where our services can be most beneficial.

  • The discretion of our services is up to you. I can work seamlessly behind the scenes or interact directly with clients under your business umbrella, depending on your preference and business model.

  • Minimal to no training is needed. As an OBM, I come equipped with the skills and knowledge to help manage your business operations effectively. However, specific insights about your unique business processes and existing software is always welcome.

  • Yes, services are flexible and scalable. I adapt to the evolving needs of your business, ensuring that our support aligns with your current requirements.